Ambatovy eBooks - page 42-43

Engaging Stakeholders
Ambatovy operates in a multi-stakeholder environment that involves all the individuals, groups, and
organizations that have a stake in its activities. With transparency as an increasingly important dimension
in all industries, Ambatovy values maintaining strong relations with its stakeholders, consulting them on
decisions and opportunities, listening to their perspectives, and openly explaining the company’s position,
practices, and results.
Ambatovy has undertaken a series of steps to engage stakeholders more effectively and support
an environment of open communication and trust. Clear, regular, communication with all parties is
fundamental to Ambatovy’s long-term success. Through emphasis on public consultation across all levels,
Ambatovy aims to achieve and maintain a greater level of transparency, efficiency, sustainability, and
public involvement in all areas where it is active.
The following graphic provides a summary of Ambatovy’s major stakeholder groups:
Ambatovy’s ongoing stakeholder engagement activities include:
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Participation in consultative committees comprised of elected officials, civil society, and/or subject
matter experts.
3
A quarterly road-show that travels the length of the Pipeline to inform and update thousands of
people from dozens of small communities about Ambatovy’s activities, key issues, and matters of
interest to them.
3
Timely public responses to rumors and misinformation.
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Regular face-to-face meetings with local communities to discuss activities, resolve problems, and
gain insights into specific issues.
3
Information centers in Moramanga and Toamasina where the public can learn more about Ambatovy.
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Distribution of press releases, fact sheets, and updates to national and international media and
stakeholders about newsworthy matters.
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The creation of a Grievance Management System to promptly address affected communities’
concerns and complaints.
3
Continuous updating of Ambatovy publications and website.
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